Ask questions, find answers
Here you will find additional information about the SafeRFQ.com portal and answers to frequently asked questions
What types of subscriptions are available at SafeRFQ.com?
After the trial period, you can use the SafeRFQ.com feature in your annual subscription. More information here
What is the subscription period at SafeRFQ.com?
The SafeRFQ.com subscription is valid for 12 months. It is renewed automatically.
What functions are available at SafeRFQ.com?
As a Buyer you can make an unlimited number of enquiries. As the Contractor using the paid access to our portal you can make both offers as well as production orders. More information here...
Where does the information presented in the company profile come from?
Information presented in the company profile is the data provided during registration of the company on the SafeRFQ.com portal. The information in the company’s profile can be edited and changed by a registered member. The user can also send the company’s logo and share the company’s picture to increase the visibility of the company.
What can be done to make the company more visible at SafeRFQ.com?
In order to make your company more visible, you should fill in your company’s profile with as much data as possible. The information and data are both used during the filtering process and allow us to choose contractors and orders with higher precision.
Which of my data is visible to the other users of the portal?
The registered users can only see companies’ names and addresses. The user details such as emails and phone numbers are not shared with other users.
Why some companies cannot be found in the browser?
The SafeRFQ.com publishes data which has been publically verified in available registers (e.g data from the registrar of corporations) and has been submitted by a user registering the company. Users are always in full control of which data concerning the company is visible. If a company is not visible, it means that its data hasn’t been shared for the purpose of search yet.
Can I assign a few users to my company?
You can assign an unlimited number of users to a given company, however, you have to create independent access for a particular company or a branch, so that the other users of the platform can find a given company or branch without any problems.
How am I informed about new enquiries-orders?
Information about new orders is sent by email. Any user can set the frequency of receiving information on new orders on the profile - once a day, every 12 hours, every hour or once after an enquiry is published by the buyer.
What kind of orders am I informed about?
A user receives notifications about the enquiries matching their company’s profile. On the company’s profile, you can specify if you are interested in receiving every enquiry matching the company's profile or only the ones which have been filtered according to your preferences.
How does the search work?
The search operates based on filters such as the type of service, geographical coverage, required standards etc. submitted in the search categories and are compared with the content of companies’ profiles registered on SafeRFQ.com-e.g the information on competences, skills and offered standards.
What are the advantages of this from of the search?
It allows a user to find the orders and business contacts which are specific and relevant to them. In this way every user is informed about orders which match their company’s profile.
How can I change my email address or contact data?
In order to do that you need to contact the portal support department support@safeRFQ.com via email or through Contact on our portal.
How does the SafeRFQ.com platform protect my data against abuse?
On SafeRFQ.com platform personal data protection is of the utmost importance. We know that a company’s sensitive data requires special protection that’s why we take every necessary safety measures in order to make sure that this data is properly protected. We offer limited and individual access to the system. Additionally, we supervise the system and we have control over every access attempt. These steps guarantee the highest level of safety to our users and the data.
How can I get help if I have other questions concerning SafeRFQ.com platform?
We encourage you to contact us via mail support@safeRFQ.com or a form which is available on our platform. You can also phone us and ask our representatives any questions you like. SafeRFQ.com team provides users with support in any matter concerning SafeRFQ.com platform and its functions.
Is there any commission charged for carrying out the order?
There are no commission costs incurred by using safeRFQ.com.